Eveyrone's needs are different. The three main common requirements are a business that has not got a website, a business that has a website and needs a complete overhaul and one that has a very good website but it is not mobile/tablet friendly. All of exxact's websites are responsive and will work in any browser and look good on a mobile phone, a tabiet, a PC and in portrait or landscape mode.
I need to fully understand your business and then I can give maximum input. The path is usually logo design. Once you are happy with that the theme of the website is built around the theme of the logo.
This service can also include business card design, headed paper and leaflet design if needed.
I believe in charging a commitment fee and then a monthly fee that is right for your business. Each businesses has different needs and the costs are "made to measure"